Reviews On
4.9/ 60 Reviews
"Thanks to your web agency team for their professional work. The website they created for my business exceeded my expectations, and my clients have given positive feedback about its design and user-friendliness."
👋 I'm Joel
Cloud InfrastructureCyber SecurityGlobal Ed Tech ProfessionalWebsite DevelopmentNetwork SupportPrinter Support
Hi, my name is Joel Salomon and I began my journey as an IT support specialist.
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20K+ Clients
As a skilled IT Support Engineer, I specialise in delivering reliable, user-focused technical solutions with an emphasis on best practices and efficient systems management. I excel in diagnosing and resolving complex infrastructure and end-user issues, with a thorough understanding of networking, hardware, operating systems, and enterprise support frameworks. My passion is translating technical challenges into seamless, dependable experiences for the people and organisations I support.
Learn MoreServices
My Quality Services
Cybersecurity
I help protect systems and data from threats by monitoring for risks, responding to incidents, and keeping security measures up to date.
System Administrator
I keep IT infrastructure running smoothly by managing servers, networks, and systems with a focus on reliability and performance.
Processes & Frameworks
I have hands-on experience with ITIL service management, ticketing systems, and incident and change management, allowing me to handle issues in a structured and methodical way.
Web Design
I create clean, modern websites that are easy to use and visually appealing. I enjoy bringing ideas to life through thoughtful design, making sure every site looks great and works seamlessly across all devices.
Top Skills
See my expertise
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My Expertise
Senior IT Engineer
ALU / ALCHE / ALUSB
2021 - Present
From portal design , development to release, sys admin, cloud system admin to CCTV system. Managing the local and cloud infrastructure of the Campus and business processes automation among others
Tech Support Lead
Masterkey Services
2017 - 2020
Building websites, Internet installation, resolving issues or optimisation, hybrid classrooms support, audio visual systems support, events AV setup and support etc
IT Engineer
Leal Communications and Informatics ltd
2015 - 2016
Desktop, laptop and cloud support at clients premises and not limited to Windows OS, Mac OS or different linux flavors. Network and firewall support
Qualifications
Cyber Security Analyst
2025
AI for professional
HP Life
2025
A+ Certified Professional
Comptia
2006
Testimonials
Clients Testimonials
Reviews On
4.9/ 60 Reviews
"Thanks to your web agency team for their professional work. The website they created for my business exceeded my expectations, and my clients have given positive feedback about its design and user-friendliness."
Reviews On
4.9/ 60 Reviews
"Thanks to your web agency team for their professional work. The website they created for my business exceeded my expectations, and my clients have given positive feedback about its design and user-friendliness."
Contact Me